Household Bank Complaints and Reviews

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Household Bank
Main address: 1441 Schilling Place 93912 Salinas CA
1-800-771-7339, 1-866-406-8693, ,
  • 33 complaints
  • $10.4K claimed losses
  • $314 average
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  • Apr 04, 2013
  • Credit Cards
  • Hsbc Credit Card
  • 109

In 2005, I opened a credit card account with HSBC, with a credit line of $6000. A big mistake. In 2006, I submitted a balance transfer for $1500, to reduce the APR on that amount from 14.5% to 3% for one year. Although I was charged a fee of $50 for the transfer, the rate never went down. When I tried to complain to HSBC, it was impossible to talk to anyone with any authority to deal with this... Read more

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  • Mar 08, 2013
  • Banks
  • Las Vegas, Nevada
  • 57

I have gone through all of the comments about this bank and here is what I would like to say. STOP ACTING LIKE YOU ARE THE VICTIM. Most of you don't read your statements or think that you should have everything handed and given to you. Fee, payment holds, ladada. What about taking a little responsibility for yourself. Well i guess we can say that its not genetic. I will tell you what you... Read more

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  • Dec 30, 2012
  • Banks
  • Jacksonville, Florida
  • Credit Card
  • 81

Household Bank refused to reverse fraudulent charges by, even though I sent them evidence that was in a class action lawsuit for similar fraudulent charges. Do not get involved with this company. They are not a reputable company. I fully complied with their dispute process and they refused to reverse the charges. They are attempting to steal money by assisting Read more

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  • May 04, 2012
  • Banks
  • Washington, District Of Columbia
  • 68

I called Household Bank to request a due date change from the 16th to the 20th and they said they don't offer customers that option. I explained that it is a financial hardship because I have to pay my mortgage, car insurance and monthly transportation fee out of my first pay check of the month and I really needed to be able to pay Household from my second check. So I'm pissed and when... Read more

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  • Apr 23, 2012
  • Banks
  • Rochester, New York
  • Credit Card
  • 1
  • 1
  • 97

I recently was discharged from a Chapter7 bankruptcy. Soon after multiple offers from HBSC came. I applied, wanted to start rebuilding prior 25yrs impeccable credit. Accepted, did phone activation, said was accepted until I tried to use it, was denied. Called CSR and was asked to "verify" information I have NEVER EVER had to from any company...height on drivers license, age range of father,... Read more

Was this review helpful? 2 8


  • Oct 05, 2011
  • Banks
  • Seattle, Washington
  • 62

tried to make payment by phone today to Household Bank mastercard, found they applied Sept payment to August as 2nd payment for Aug then tried to chaege late fee for sept. agreed to reapply to sept *** late fee, still tried to charge me for them again rather than deduct the payment and late fee from amount due. told her what was due, tried to get her to accept payment. Had she verbally refused... Read more

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  • Aug 13, 2011
  • Banks
  • San Jose, California
  • 59

I got a $25 restaurant gift certificate promo from Household Bank last April or May 2011. The promo is for signing for e-statements instead of mailing them. I've been asking them for the certificate and it hasn't arrived. Ive been given the run around (i.e. wait til the end of the June cycle, etc.). Finally, I threatened to cancel my card. They tried to give me this "switch and bait"... Read more

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  • Jun 16, 2011
  • Banks
  • Chicago, Illinois
  • Car Loan
  • 2
  • 2
  • 166

I have repeatedly tried to contact someone with Household Bank, f.s.b., 1111 Town Center Drive, Las Vegas, Nevada regarding the need for a letter verifying I paid off my auto loan. They have given me at least 15 phone numbers and the numbers are either invalid or no one can help me. I have also emailed the company and received emails back with numbers to call and those numbers were answered by... Read more

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  • Jun 16, 2011
  • Banks
  • Staten Island, New York
  • Credit Card
  • 75

they gave me a 2000 dollar limit. i paid my statement every month almost in full. my wife and my daughter go on vacation and use the card and told there is a block on it, i call household bank and they say they reduced my credit limit to 1400 dollars. i asked them why and they said i took a cash advance for 60 dollars. that 60 dollars was already paid. the said OK and took the block off and my... Read more

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  • Jun 03, 2011
  • Banks
  • Denver, Colorado
  • Household Bank
  • 44

I used to have a Bank Account, with Household Bank. Not; by my choice. My mom, made me, bank; with them. When, I still; lived at home. I told her, I did not want to. But; she made me, bank with them, anyway. Every time; I had, money; in my account, they, over-drafted, my checks. Even, when; the money, was still in the account. Or; was it?? Could my account, have kept over-drafting, because, my... Read more

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